David Williams reflects upon the introduction and growth of online gambling in Australia, and the negative impacts of online sports betting. He recalls its beginnings in Tasmania (although he later notes it was first introduced in the Northern Territory in 1996) and how state governments elsewhere were quick to allow its establishment.
David Williams comments on the challenges of stepping into the role of Director General from the Events Corporation. He recalls his surprise at the professionalism and intellectual rigour within different levels of the public service. He speaks of the importance of administrative processes and personnel management in handling his department's different portfolio areas.
