Ann Scott speaks about the difficulties for women in the public service, including the glass ceiling, tokenism, sexism and work/life balance. She also speaks about changing recruitment policy, the rise of merit/qualifications based hiring, the introduction of equal opportunity measures, and the importance of women's networking.

Brian Head recalls his arrival in Brisbane in 1982, and the concern with the apparently unassailable Bjelke-Petersen regime. He briefly discusses the eventual downfall of the Bjelke-Petersen Government, and the election of the Goss Government on a reform platform. He discusses his position as the first head of policy in the Premier's Department in 1990, and discusses the selection process in the context of the post Bjelke-Petersen merit-based appointment system. He also mentions the gulag to which many senior Bjelke-Petersen public servants were sent by the Goss Government.